Privacy Policy
At LYRA Journeys, we prioritize your digital safety and the integrity of your personal data. This Privacy Policy details our methods for gathering, utilizing, and defending your information throughout your interaction with our bespoke Nordic wellness retreats. Our commitment is to provide a transparent, high-end, and secure engagement from your initial discovery through your final departure.
1. Main Terms
The following guidelines apply to all interactions with LYRA Journeys. By visiting our site or securing a travel experience, you consent to the data handling practices mentioned. We act as the lead data controller for information handled via our digital platform.
2. Data Analytics
- To deliver our elite travel services, we collect identifiers such as names, phone numbers, and digital addresses, alongside travel preferences, secure payment details, and necessary passport information used for international logistics.
3. Utilization of Data
- We process information to curate your Nordic itinerary, manage logistics, ensure your safety during nature-based activities, and refine our hospitality standards based on your personal feedback.
4. Processing
Our primary legal ground for data processing is the fulfillment of our travel contract. Additionally, we utilize data based on your specific consent for wellness services, legal compliance mandates, or our legitimate interest in delivering superior boutique travel experiences.
5. Cookies
To ensure our website functions correctly, we use essential cookies. We also utilize Google Analytics to refine our digital experience, which involves collecting pseudonymized or anonymized usage data. This process allows us to understand visitor behavior without identifying individuals. You have the choice to manage or disable cookies through your browser settings or by utilizing Google's specific opt-out tools at your convenience.
6. External Partners
We collaborate with trusted third parties to facilitate your journey, such as boutique lodging, local experts, and transport hubs. We distribute only the essential data required for these specialists to perform their tasks diligently.
7. Global Data Movement
While we operate from the Nordic region, certain partners may process information in countries located outside the European Economic Area. We maintain strict safeguards to ensure your data receives a high level of protection across borders.
8. Data Lifespan
We keep your records only for the duration required to satisfy the original purpose of collection or to meet mandatory accounting and reporting laws. After this period, information is permanently scrubbed from our systems or fully anonymized.
9. Your Rights
Under global protection regulations, you possess the right to view your data, correct errors, request total deletion, or limit certain processing activities. To act upon these rights, please communicate with our privacy team via the contact details provided.
10. Support
- Contact Us: For any privacy concerns, reach us at lyrajourneys@proton.me. VAT: 937 804 318. Based in Norway and the Nordic region.
11. Policy Maintenance
We revise this statement periodically to align with evolving digital laws or changes in our travel operations. The most current version remains accessible here. Last updated: October 2026.